英語(yǔ)學(xué)習(xí)：最常用的基礎(chǔ)酒店英語(yǔ)匯總！
時(shí)間：2018-10-10 11:26:00 來(lái)源：無(wú)憂考網(wǎng) [字體：小 中 大]01
預(yù)訂 reservations
1、Good evening, XX Hotel, Reception, how may I help you? / What can Ido for you?
晚上好，XX酒店，總臺(tái)，需要幫忙嗎？
2、What kind of room would you like to book?
您要什么樣的房間呢？
3、We have single rooms ,double rooms, business, deluxe suites and a presidential suite.
我們有單人房、雙人房、商務(wù)套房、豪華套房和總統(tǒng)套房。
4、What kind of room do you want? And for when?
您想訂什么房間？什么時(shí)候要？
5、Forwhat dates, please?
什么日期的？
6、Wait a moment, please. Let me check the recent reservations.
請(qǐng)稍等一下，讓我查一下近的訂房情況。
7、Just amoment, please. Let me check and see if there is a room available?
請(qǐng)稍等，我查一下是否有空房？
8、Yes, we do have a single room for tomorrow.
我們明天有單人房。
9、I′m sorry, but we′refully booked for single rooms. Would you like to have a double room?
很抱歉，單人房全部預(yù)訂出去了。雙人房可以嗎？
10、I′m sorry, but the hotel is full on that date.
很抱歉，但那天，酒店客滿。
11、It′s…yuan per room per night, with breakfast.
一個(gè)晚上是...元，包含早餐。
12、We offer…percent discount for a group reservation, sir.
先生，我們對(duì)團(tuán)體預(yù)訂提供…折優(yōu)惠。
13、This is the best price we can offer,because the company doesn’t make a contract/anagreement with us.
該公司未跟我店簽約，這是我們能提供的低折扣。
14、Ingeneral, we offer the walk-in guest a 20% discount. But the 40% discount can be considered if you want more than ten rooms.
一般散客只打八折，如果您需要十間以上，我們會(huì)考慮提供六折優(yōu)惠。
15、Is it too expensive for you? How about you check in now, then I’ll speak to my manager and try to give a better price.
是否標(biāo)準(zhǔn)不夠，這樣好嗎？您先住下來(lái)，我馬上請(qǐng)示經(jīng)理，爭(zhēng)取給您更優(yōu)惠的價(jià)格。
02
訂金/押金 deposit
16、could you ask your company/host unit topay/remit the deposit to us ahead of your arrival, if they will cover your expenses?
如果您的費(fèi)用由公司/接待單位幫您付，能否請(qǐng)他們預(yù)交押金？
17、please pay…yuan in advance.
請(qǐng)預(yù)付…元。
18、please remit us 30% of the total amount and confirm your reservation before you arrive.
請(qǐng)匯款總房?jī)r(jià)的30%，并在您到達(dá)前確認(rèn)一下訂房。
19、please pay the deposit over there first.
請(qǐng)您先到那邊付一下訂金。
20、There is not any discount for service charge.
服務(wù)費(fèi)恕不打折。
21、Could you give me your name and telephone number, please?/ Could you tell me your friend’s name?
請(qǐng)問(wèn)您貴姓？電話號(hào)碼是…？請(qǐng)問(wèn)您朋友的名字？
22、Who is the reservation for, madam?
女士，給哪位預(yù)訂的？
23、How do you spell it, sir?
怎么拼寫？
24、Could you tell me the flight number,please?
請(qǐng)問(wèn)航班號(hào)是…
25、Please tell your friend to check in before six tomorrow evening.
請(qǐng)通知您的朋友在明晚6點(diǎn)前登記住店。
26、you can make a room reservation by correspondence, telephone, fax, or email. We’ll reply according to the situation.
您可以寫信，或通過(guò)電話、傳真、電子郵件預(yù)訂房間，我們會(huì)根據(jù)情況給予答復(fù)。
27、For further information, please call the sales department, the tel.is …
詳情，請(qǐng)與銷售部聯(lián)絡(luò)，電話是… …
28、We have taken a note /notice of that.Please confirm the specific date by telephone,fax or email the day before youarrive.
我們已為您做好記錄，請(qǐng)您在到來(lái)的前一天打電話、發(fā)傳真或電子郵件通知我們確認(rèn)一下具體時(shí)間。
29、Thank you for calling, Mr. Smith.Good-bye. We look forward to having you with us soon. Smith
先生，謝謝您的電話。希望早日見(jiàn)到您。
03
登記入住 Work in
30、Do you have any reservations, sir?/Have you made a reservation?
請(qǐng)問(wèn)您有預(yù)訂嗎？
31、Have you got the confirmation of your reservation?
您有訂房確認(rèn)函嗎？
32、Who made it for you? The…(company name) or some other unit?
請(qǐng)問(wèn)誰(shuí)幫您訂房的？是…（公司名稱）還是其他單位？
33、May I have your name？
可以知道一下您的名字嗎？
34、What kind of rooms would you like?Single or double?
先生，請(qǐng)問(wèn)您要什么房？單人房還是雙人房？
35、How long will you be with us?/How long are you going to stay here?
您打算住多久？
04
介紹房間 About the Rooms
36、We have different types of rooms: singles, doubles and suites. And they vary in rates:…yuan and …yuan for a single room，…
我們有不同種類的房間：?jiǎn)稳朔俊㈦p人房、套房，價(jià)格是多種的，單人房：…元、…元，…
37、The facilities in all rooms are the same.
每個(gè)房間里的設(shè)備都是一樣的。
38、There is closed circuit television and a hi-fi system in the room.
房間里有閉路電視和音響。
39、I think they are equally elegant and comfortable.
我覺(jué)得它們都很雅觀、舒適。
40、Your room is facing the garden / street/…and it is lovely.
您的房間面向庭院/鬧市/…，景色很不錯(cuò)的。
05
推薦其他房間 Recommendations
41、Sorry,sir. All double rooms are occupied. How about having a suite?
對(duì)不起，先生，雙人房滿了，套間怎么樣？
42、Sorry,all our rooms fully occupied.
對(duì)不起，所有的房間都客滿了。
43、Sorry,most of the rooms are occupied.Now, we only have some suites. A suite include sitting-room , a bed-room(withtwo beds) and a bathroom. The rate is…yuan.How about taking a suite for tonight?
很抱歉，大部分房間都客滿了，現(xiàn)在只有套房。套房包括客廳、臥室（雙床）和浴室，房?jī)r(jià)是……元，先住一個(gè)晚上，好嗎？
44、Would you please take a double room for tonight?
今天晚上您先住一間雙人房，好嗎？
45、Sorry,since most of the rooms are occupied at the moment, we can only give you two rooms on different floors. Will that be all right?
對(duì)不起，因?yàn)榇蠖鄶?shù)房間都客滿了，我們只能給您兩間不同樓層的房間，可以嗎？
46、A guest will check out at 3:00 this afternoon. We can give you that single room if you don’t mind waiting.
一位客人下午3點(diǎn)離店，如果您不介意多等候，我們將為您安排那間單人房。
47、Don’t worry,sir. There are some other hotels around here and the nearest one is the …Hotel.
別擔(dān)心，先生，這里附近還有別的酒店……酒店是近的一間。
48、You may come here again tomorrow morning if you want to make a change.
您要換房的話，明天早上再來(lái)辦理，好嗎？
06
辦理入住 Check-in
49、May I have a look at your passport, sir?Would you show me your passport, please?Have you got any identification, madam?
請(qǐng)出示一下您的護(hù)照/證件，好嗎？
50、Would you please show me your valid identity certificate? Thank you.
請(qǐng)出示一下您的有效身份證明，好嗎，謝謝！
51、Would you please fill in this form?Would you mind filling in the registration form,madam?
麻煩您填寫一下這張表/登記表，好嗎？
52、Excuseme, what′s your latest entry port and date?
請(qǐng)問(wèn)，您近的入境口岸和日期是…？
53、Excuseme, where is the date of expiration on your passport?
請(qǐng)問(wèn)，您簽證蓋章在護(hù)照的哪一頁(yè)？
54、please fill in your passport number.
請(qǐng)?zhí)钌夏淖o(hù)照號(hào)碼。
55、Have you got a group visa, sir? May I make a copy of it?
您有團(tuán)體簽證嗎？我復(fù)印一份，可以嗎？
56、Would you sign here, please?
麻煩您在這簽一下名。
57、How are you going to pay, in cash or by credit card? / How would you like to pay?
請(qǐng)問(wèn)您打算如何付款，用現(xiàn)金還是信用卡？
58、Please pay when you check out.
請(qǐng)您退房時(shí)結(jié)帳。
59、Mr.Smith, your room number is 907, and here is your room key.
Smith先生，您的房間是907，這是鑰匙。
60、your room is 1006. This is your welcome card. It will be more convenient and enjoyable for you to use it in our hotel.
您的房間號(hào)碼是1006。這是您的歡迎卡，在酒店使用它會(huì)令您更加方便，愉快。
61、With the welcome card, the guest can sign the bill in our hotel. The cost will be added to the room account, but it only be accepted with the same signature as that one on the welcome card.
客人可憑歡迎卡在店內(nèi)簽單消費(fèi)，帳入房費(fèi)，但須客人本人的簽名方才有效。
62、Sorry,according to the hotel policy, you have to pay the rent for the extension of your stay.
根據(jù)酒店規(guī)定，您要付續(xù)住房間的房租。
63、You have to pay the full charge.
您要付全價(jià)的。
07
辦理退房 Check-out
64、Would you need check-out?
您需要退房嗎？
65、Your room number is XXX?
您的房間號(hào)是XXX?
66、Wait a moment, please
您稍等一下。
67、How was your feelings about staying our hotel? Could you give us some advices?
您覺(jué)得您在店期間對(duì)酒店還滿意嗎？有什么我們需要改進(jìn)的嗎？
68、How would you like to pay, in cash or by credit card?
請(qǐng)問(wèn)您是用現(xiàn)金付款還是用信用卡付款？
69、 Do you have something drink or eat mini-bar?
請(qǐng)問(wèn)您在房間里迷你吧有什么消費(fèi)嗎？
70、Please check it and sign here.
請(qǐng)您確認(rèn)一下賬單，在這里簽字。
71、Do you need invoice?
您需要開(kāi)發(fā)票嗎？
72、This is your bills .I will put it into the envelop for you.
這是您的賬單、刷卡憑條與發(fā)票，我?guī)湍旁谛欧饫铩?/p>
73、Do you have some important things left your room. eg passport\airline ticket\wallet and so on.
您房間里還有其他貴重物品遺留嗎？如護(hù)照、機(jī)票、錢夾等。
74、We’re looking forward,at your service in the future.Have a good trip!
歡迎您下次光臨！
