【篇一】去商店退款常見的英語口語對話
A: Could I have a refund on this?
A: 這件東西我可以退款嗎?
B: I m afraid you can t.
B: 恐怕不能。
A: Then can I exchange it for something else with the same price?
A: 那我可以交換等值的其他東西嗎?
B: Just a moment. Let me find out. Our manager will be here in a minute. So will you speak to him?
B: 等一下,讓我問問看。我們經(jīng)理馬上就來,你愿意和他談?wù)剢?
A: OK, I will.
A: 好的,我愿意。
【篇二】商場退貨英語口語對話
I want my money back.
(Acustomercomestotheshopwithhisbrokenshoesanddemandsarefund.)
Clerk:May I help you?
Cathy:Yes, I'm afraid I bring you some trouble. My shoes have broken.Can I have a refund on them?
Clerk:When did you buy it?
Cathy:Last year.
Clerk:All our shoes are guaranteed for one year. It can be refunded, if there is something wrong with it in a year.May I see your receipt?
Cathy:Yes, here you are.
Clerk:OK, you want to have a refund or you'd like to see other shoes?We have the same style of shoes. They are in stock at the moment.
Cathy:I'd like my money back.
Clerk:All right. You can get your money back if you go to the refund-counter with the receipt.
Cathy:Thank you for your help.
Clerk:You are welcome.
我想退貨。
(一個(gè)顧客拿著一雙有問題的鞋來商店,要求退貨。)
店員:我能為您幫忙嗎?
凱茜:是的,恐怕我要給您添些麻煩。我的鞋子壞掉了,我可以退貨嗎?
店員:您什么時(shí)候買的?
凱茜:去年。
店員:我們所有的鞋都擔(dān)保一年,在一年內(nèi)有什么問題,可以退貨。我能看一下您的收據(jù)嗎?
凱茜:在這兒呢。
店員:好吧。您是打算退還是再看一下其它的鞋?我們現(xiàn)在還有同一款式的鞋。它們現(xiàn)在有貨。
凱茜:還是退錢給我吧。
店員:那好,您拿著這個(gè)收據(jù),到退貨處,您就可以退貨了。
凱茜:謝謝您幫了這么多忙。
店員:不用客氣。
【篇三】商店退款的英語口語句子
1.如果這裙子太小的話,你可以把它拿回商店退貨退款。
If the dress is too small, you can take it back to the shop and get a refund.
2.明天他要把它們退還給商店并要求退款。
Tomorrow he would return them to the store and claim refunds.
3.她將有毛病的收音機(jī)拿回商店去要求退款。
She took the faulty radio back to the shop and demanded a refund.
4.我們讓從我們商店買饅頭的顧客憑票給予退款。
We gave customers who had bought the steamed buns from our outletsrefunds with their receipts.
5.該商店由于對其所售商品實(shí)行退款保證,獲得了良好聲譽(yù)。
Status Offline this store has gained a very good reputation because its goods are sold on the money back guarantee.
6.該商店已承諾給顧客不滿意的任何貨物退款。
The store has promised to take back any unsatisfactory goods.
7.一般而言,商店的政策市是只是在購買時(shí)日起7日之內(nèi)按照近期的價(jià)格對某件商品進(jìn)行差額退款。
Normally, the store's policy is to refund the difference between an item's purchase price and a later sale price only if it goes on sale within seven days of the purchase.
【篇四】處理退貨的英語口語對話
C= Customer S= Salesperson
The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.
顧客只挑了一件襯衫和一條褲子,接著店員把它們包起來給他。
C: What is your policy on returns?
顧客:你們怎么處理退貨的事?
S:If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.
店員:如果您在7日之內(nèi)攜帶收據(jù)退貨,就可全額退款。此外,如果您需修改褲子,就把它們帶來,我們會免費(fèi)服務(wù)。
C: Sounds good.
顧客:聽起來不錯(cuò)。
S: That'll be $70, please. Will you be paying by cash or charge?
店員:一共70美元,您要付現(xiàn)金還是刷卡呢?
C: Charge. Here's my card.
顧客:刷卡,這是我的卡。
S: Okay, sir, here you are. Thank you very much.
店員:好了,先生,請收回去。非常謝謝您。
C: Thank you.
顧客:謝謝。