你好,這里是米爾頓酒店預(yù)訂處,有什么能幫您的嗎?
Hi, I'm calling to make some changes to an existing reservation.
你好,我打電話來是想對我的預(yù)訂進(jìn)行些調(diào)整。
Certainly. Do you have the reservation number? Sure, it's 219.
當(dāng)然可以,您有預(yù)訂的房間號嗎?當(dāng)然有啦,是219.
That's a reservation for Sally Menkel. Is that right?
這是Sally Menkel的預(yù)訂,對嗎?
Yes, that's right. I'd like to change the check-in date from September 15 to September 16.
是的,沒錯。我想把入住日期從9月15日改成9月16日。
Certainly. I can make that change for you. Is that the only change?
好的。我可以為您改一下。您只需要調(diào)整這一處嗎?
No, the check-out date will also change from the 23rd to the 24th.
不是的,退房日期也要從23號改成24號。
No problem. We have you arriving on the 16th of September and leaving the 24th of September — altogether, eight nights. Will there be anything else?
沒問題。您9月16日入住,9月24日退房,總共八個晚上。還有其他需要修改的嗎?一件
Yes. Instead of a courtyard room, I'd like a room with a view, preferably on an upper floor.
是的,我想要一間風(fēng)景好些的房間,是高層,不要庭院房間。
I can certainly change that for you, but there will be a change in the room rate.
我可以給您改,但是房間的價格也會有些浮動。
The new rate is $199 per night, instead of the original $179.
房間的價格從$179美元變?yōu)?199每晚。
That's OK. These are all the changes. Thank you very much.
沒問題,這些就是我想要調(diào)整的。非常感謝。
You're welcome. Have a nice day!
不客氣,祝您度過愉快的一天。